Privacy Policy
Introduction
This privacy policy explains how dislike404.com collects, uses, and protects personal data. We are committed to protecting the privacy of our users and ensuring transparent data processing in accordance with the General Data Protection Regulation (GDPR).
Data Controller
The data controller responsible for the processing of your personal data is:
Hosting
dislike404.com is hosted on servers provided by Hetzner Online GmbH, Industriestr. 25, 91710 Gunzenhausen, Germany. All data is processed exclusively on servers located in Germany. Hetzner acts as a data processor on our behalf under a data processing agreement in accordance with GDPR Art. 28.
Cloudflare
We use services provided by Cloudflare, Inc., 101 Townsend St, San Francisco, CA 94107, USA. Cloudflare acts as a reverse proxy and content delivery network (CDN) for dislike404.com, providing DNS resolution, DDoS protection, and performance optimization. As a result, network traffic between your browser and our server is routed through Cloudflare's infrastructure, and Cloudflare may process your IP address and other technical request data in the process.
We also use Cloudflare Turnstile as a CAPTCHA alternative to protect our forms against automated abuse. Turnstile analyzes browser and device signals to distinguish human users from bots. This processing is based on our legitimate interests in protecting our services from misuse (GDPR Art. 6(1)(f)). Data may be transferred to the United States under Cloudflare's standard contractual clauses in accordance with GDPR Art. 46. For more information, please refer to Cloudflare's privacy policy.
Data Collection and Use
We collect personal data such as your name and email address only when you voluntarily provide them to us, for example when registering an account or submitting a contact request. This data is used solely for the purpose of providing our services, which includes monitoring your website for errors and notifying you of any issues found. We also process the URLs and domains you add to your account, along with associated scan results, blacklist entries, and notification preferences, as these are necessary to deliver the core functionality of dislike404.com.
Types of Data We Process
Depending on how you use our services, we may process the following categories of personal data:
- Account information (name, email address)
- Authentication data (password hash)
- Websites and URLs submitted for monitoring
- Scan results and monitoring history
- Notification and account preferences
- Technical data such as IP addresses, timestamps, and request metadata
Website Monitoring and Submitted URLs
Our service allows users to submit websites or URLs for automated monitoring and analysis. The URLs submitted for monitoring are provided directly by the user. We process these URLs and related scan results solely for the purpose of providing the monitoring functionality of dislike404.com.
Users are responsible for ensuring that they have the right to monitor the websites they submit. dislike404.com does not control or assume responsibility for the content of monitored websites.
Automated Website Requests
To provide our monitoring functionality, our systems automatically perform HTTP requests to the websites and URLs submitted by users. These requests simulate normal website access in order to detect errors such as unreachable pages, HTTP errors, or broken links.
These requests include standard technical information such as the IP address of our servers and a user agent string identifying the crawler.
Server Log Files
When you visit dislike404.com, our web server automatically records certain information in server log files. This includes your IP address, browser type and version, operating system, referrer URL, the pages you visit, and the date and time of your request. This data is processed on the basis of our legitimate interests (GDPR Art. 6(1)(f)) to ensure the technical operation, security, and stability of our services, as well as to detect and investigate misuse or attacks.
Server log files are retained for a maximum of 30 days and are then automatically deleted. Logs may be retained beyond this period in the event of a security incident for the duration of any resulting investigation.
To protect our services against malicious requests and automated attacks, we employ technical security measures that may temporarily process and store IP addresses for the duration of any active block. This processing is based on our legitimate interests in securing our infrastructure (GDPR Art. 6(1)(f)).
Legal Basis for Processing Personal Data
We process your personal data on the following legal bases under GDPR Art. 6: performance of a contract (Art. 6(1)(b)) when processing data necessary to provide our services; your consent (Art. 6(1)(a)) where applicable, which you may withdraw at any time; and our legitimate interests (Art. 6(1)(f)) for purposes such as improving our services, ensuring their secure delivery, and preventing fraud, provided these interests are balanced with your rights and do not infringe upon your privacy.
Data Retention
We store your personal data only for as long as your account is active and as required for service provision. If you delete your account, your personal data will be permanently removed from our active systems immediately. However, your data may remain in encrypted backup archives for up to 30 days to ensure data recovery in the event of system failure. These backups are stored securely under strict access controls and are deleted automatically after the retention period has elapsed. Please note that due to the nature of backup systems, residual data cannot be selectively removed prior to the scheduled deletion.
Cookies and Tracking Technologies
To improve our website and understand how it is used, we utilize Matomo for analytics. Matomo is hosted exclusively on our own servers in Germany, meaning all analytics data remains strictly in-house and is never shared with third parties. We have configured Matomo to anonymize IP addresses and to operate without cookies, in accordance with our commitment to privacy. For logged-in users, page URLs containing internal identifiers are anonymized before being recorded, ensuring that no individual user can be identified from analytics data alone. Link tracking for external URLs is only active for non-logged-in visitors.
dislike404.com does not use any advertising networks or third-party tracking cookies.
The processing of analytics data via Matomo is based on our legitimate interest (Art. 6(1)(f) GDPR) in understanding how our website is used and improving our services.
Contact via WhatsApp
We offer the option to contact us via WhatsApp for support inquiries. WhatsApp is operated by WhatsApp Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland. When you contact us via WhatsApp, your messages and phone number are processed by WhatsApp Ireland Limited and may be transferred to Meta Platforms, Inc. in the United States. This processing is subject to WhatsApp's privacy policy, available at whatsapp.com/legal/privacy-policy. We process the data you share with us via WhatsApp solely for the purpose of responding to your inquiry, on the basis of our legitimate interests (GDPR Art. 6(1)(f)) or, where applicable, your consent (GDPR Art. 6(1)(a)). We recommend using our contact form if you prefer not to use WhatsApp.
Your Data Protection Rights
Under the GDPR, you have the following rights regarding your personal data:
Right of access (Art. 15): You have the right to request a copy of the personal data we hold about you. You can download a complete export of your data at any time directly from your account profile page. You may also contact us by email to request your data.
Right to rectification (Art. 16): You have the right to request correction of inaccurate or incomplete personal data.
Right to erasure (Art. 17): You have the right to request deletion of your personal data. You can delete your account directly from your profile page, which will permanently remove all associated data from our active systems.
Right to data portability (Art. 20): You have the right to receive your personal data in a structured, commonly used, and machine-readable format. A full JSON export is available at any time from your account profile page.
Right to object and restrict processing (Art. 21): You have the right to object to or request restriction of the processing of your personal data.
To exercise any of these rights, please contact us using the details provided in the Data Controller section above.
You also have the right to lodge a complaint with a supervisory authority. In Germany, the competent authority is the Federal Commissioner for Data Protection and Freedom of Information (BfDI) or the data protection authority of your federal state.
Data Transfer
Your personal data (account information, scan data) is stored and processed exclusively on servers located in Germany. Network traffic may be routed through Cloudflare's global infrastructure, including servers outside the European Union, as described in the Cloudflare section above. No other personal data is transferred outside the European Union.
Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, loss, and destruction. All data is transmitted over encrypted HTTPS connections. We regularly review our security policies and practices to ensure the ongoing safety of your data.
Use of our Services by Minors
Our services are not intended for individuals under the age of 18, and we do not knowingly collect personal data from anyone under that age.
Sensitive Information
Please refrain from submitting or disclosing any sensitive personal information (such as social security numbers, data on racial or ethnic origin, political beliefs, religious or philosophical beliefs, health status, biometric or genetic data, criminal history, or trade union membership) through our services or by any other means.
Changes to This Privacy Policy
We reserve the right to update this privacy policy at any time. Significant changes will be communicated via email or through an announcement on our website. The date of the most recent update will always be reflected at the bottom of this page.
Last updated: March 9, 2026